"Windows Mail" Program for Vista

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This page explains how to set up the "Windows Mail" e-mail program that comes with Microsoft Windows Vista to send and receive e-mail for a mailbox that you've created.

To avoid confusion, we should mention that "Windows Mail" is the actual name of the mail program that comes with Windows Vista, not a generic phrase meaning "any e-mail program on Windows Vista". If you're setting up another mail program on Vista, such as Outlook, Outlook Express, Windows Live Mail, Eudora, or Thunderbird, follow the instructions for that program instead of continuing on this page.

These instructions are based on Windows Mail version 6.0, which is the version that comes with Windows Vista.

Before you continue, you should enter your e-mail address (the address you want to set up in Windows Mail) in the box above. Entering your e-mail address makes sure that the instructions below are correct.

1. Start Windows Mail

Start the Windows Mail program from your Start menu. If you do not have any mail accounts defined yet, the Internet Connection Wizard will automatically begin and will display the Your Name window. If this happens, continue with step 4 of these instructions.

2. Begin adding a new e-mail account

Open the Tools menu and choose Accounts.

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The Internet Accounts window opens. Click Add.

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3. Choose to define an e-mail account

When prompted to select the type of account to add, select E-mail Account, then click Next.

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4. The Your Name window appears.

The wizard asks for your name. This is the name that other people will see when you send them e-mail. It should usually be your real name, such as John Smith or Joan of Arc.

Enter the name you want other people to see when you send them e-mail, then click Next.

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5. The wizard asks for your Internet E-mail Address.

Enter your e-mail address, then click Next. The address must be the e-mail address of the POP mailbox you created in your account management control panel. Be sure to enter your full e-mail address, including the initial name part, the @ sign, and the domain name.

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6. The wizard asks for your E-mail Server Names.

Leave the server type as POP3 and type mail.tigertech.net as the name of both your incoming and outgoing server. Check the Outgoing server requires authentication checkbox, then click Next.

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7. The wizard asks for your Internet Mail Logon.

Your logon is your e-mail address and password.

Type your e-mail address as your account name. (The account name must be all lowercase.) Be sure to enter your entire e-mail address, including the initial name part, the @ sign, and the domain name.

Type your e-mail password, which is the password you chose for this e-mail address when you created the mailbox in your account management control panel. (This password may be different from your master account password.)

If you wish, check the Remember password box so you don't have to type it each time you send or receive e-mail.

Click Next when finished.

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8. The final screen of the wizard appears.

Check the Do not download my e-mail at this time checkbox, then click Finish.

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While the wizard has collected the basic information needed to receive e-mail, a couple of other changes are needed to make sure that you can send mail. Continue with the steps below to finish setting up Windows Mail.

9. Open the Properties window for your new account.

The Internet Accounts window should still be open. (If not, you can open it by choosing the Accounts command from the Tools menu.)

Highlight your e-mail account and click Properties.

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10. The Properties window appears.

Click the Servers tab and check My server requires authentication.

You don't need to click Settings; the default settings are fine. Also, note that you should not check Log On Using Secure Password Authentication.

The window should look like this:

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11. Change the SMTP port number.

Changing the SMTP port number ensures that your ISP will not block outgoing mail connections to our mail servers.

  • Click the Advanced tab.
  • Change the Outgoing mail (SMTP) port number from 25 to 587.
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If you use more than one method to read your e-mail (for example, if you read mail on more than one computer, or if you sometimes read e-mail using our Webmail pages as well), you should also check Leave a copy of messages on server, setting it for at least a few days. This makes sure that mail you read in Windows Mail will be seen by the other computer or Webmail.

12. Close the setup windows.

Click OK to close the Properties window, then click Close to close the Internet Accounts window.

Setup is complete

You're finished! Try sending yourself a test e-mail message to make sure it works.

Optional additional steps: secure SSL connections and leaving copies of mail on the server

Some customers may also wish to turn on secure SSL connections in Windows Mail. This makes e-mail connections more secure, but may not work on some computers. If you want to do this, see the topic Secure SSL Connections for Windows Mail for more information.