Microsoft Outlook

This page explains how to set up the Microsoft Outlook email program to send and receive email for a mailbox you’ve created.

Click on the version of Outlook you’re using to see the exact instructions for your program:

We also have instructions for obsolete versions of Outlook, although we don’t recommend or officially support using these:

Finding your Outlook version on Windows

If you’re not sure which version of Outlook you're using on Microsoft Windows, there’s an easy way to tell.

If you start Outlook and it has a toolbar that contains “File”, “Home”, and “Send / Receive”, like this, you’re using Outlook 2016:

Outlook 2016 toolbar

If it instead has a toolbar without a “Send / Receive” item, but with a large New mail button like this, you’re using New Outlook:

New Outlook toolbar

Finding your Outlook version on a Mac

On a Mac computer, you can click the Outlook menu at the top of the screen, then choose About Outlook.

You’ll see a window that has a version number starting with “15” or “16” (which is Outlook 2016 for Mac) or “14” (which is Outlook 2011 for Mac).

Still not sure what version of Outlook you’re using?

Microsoft certainly makes this confusing, but they have a more detailed page showing how to find various versions.