Microsoft Outlook 2016 or later for Mac

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This page explains how to set up the Microsoft Outlook (2016 or later) email program on macOS for an IMAP mailbox that you've created.

Before you continue, you should enter your email address (the address you want to set up in Outlook) in the box above. Entering your email address makes sure that the instructions below are correct.

To set up Outlook for Mac, make sure the Outlook program is running, then follow the instructions below.

1. Add a new account

If you’ve never used Outlook before, it will usually prompt you to add an address as soon as you start it. In that case, skip ahead to step 2.

If Outlook doesn’t prompt you, click the Tools menu at the top of the screen, then choose Accounts. Click the + button and choose New Account:

2. Type your email address

In the “Set Up Your Email” window, type your email address:

Then click Continue.

In most cases, Outlook will show you the screen in step 3. If it instead says “Sorry! We couldn’t find a match”, just continue to step 4.

3. Do not let Outlook sync to the cloud

Outlook for Mac has a severe bug that can cause it to not save sent messages on the mail server if you let it “sync to the cloud”.

Because of that, you should not click continue on this screen:

Instead, click Not IMAP? in the top-right (this is the only way to get you a screen that disables the “sync to cloud” option).

4. Disable “Sync with Microsoft Cloud” and click “IMAP”

On this screen, you can disable “Sync with Microsoft Cloud”, then click IMAP:

5. Enter your account settings

Enter your email account details, using the following values (Outlook may have automatically filled in some of them). Enable Show Advanced Settings so you can see all the options:

E-mail address: your email address
IMAP Username: your email address
IMAP Password: your email password
IMAP Incoming Server: mail.tigertech.net
Port (under “IMAP Incoming Server”): 993
Choose Use SSL to connect (recommended) (under “IMAP Incoming Server”)
SMTP Username: your email address
SMTP Password: your email password
SMTP Outgoing Server: mail.tigertech.net
Port (under “SMTP Outgoing Server”): 465
Choose Use SSL to connect (recommended) (under “SMTP Outgoing Server”)

Your resulting window should look like this:

Click the Add Account button. You’ll see a confirmation that the account has been added.

Setup is complete

You're finished! Try sending yourself a test email message to make sure it works.

How do I set the name that other people see when I send mail?

You can change the name by opening the Tools menu, then clicking Accounts. Our Verifying Outlook 2016 or later Settings on a Mac page shows more details.