Billing and Payment

This section has details about service costs, payment methods, and other billing issues.

How much does it cost to host a Web site?

We have three Web hosting plans that are tailored to accommodate almost any need. Prices start at just $9.95 a month.

How much does it cost to buy or renew a domain name?

Domain names are free with Web hosting service. If you buy additional domain names, or buy a domain name without Web hosting service, our basic price is $16.92 for one year, dropping to $11.92 a year if you pay for several years.

Do you have a money back guarantee?

We offer a money back guarantee that makes signing up with us virtually risk-free.

What is "unmetered bandwidth"?

Unmetered bandwidth means we never charge extra fees for high bandwidth usage.

Do you charge setup fees for a Web hosting account?

Unlike most Web hosting companies, we never charge any kind of setup fee.

Do you charge Web hosting cancellation fees?

There are no charges to cancel your Web hosting service, and you can cancel at any time. You aren't locked into a fixed-term contract.

Do I have to commit to a long-term contract?

Unlike most Web hosting companies, we never lock you into a long-term contract, even if you prepay.

How do I switch between annual and monthly billing?

You can switch between annual prepayment and monthly billing using the account management control panel.

What forms of payment do you accept?

We accept payment by credit card, check, money order, or PayPal.

How do I update my credit card?

You can securely update your credit card using our account management control panel.

Why do I see a $1.00 charge after updating my credit card?

The $1.00 fee is an “authorization only” charge to check that the card is valid, and will not appear on your final credit card statement.

Do you offer paper/postal billing?

Like most online companies, we don’t offer paper billing by postal mail.

How do your Web hosting prices compare to other companies?

We beat all major competitors on prices for Web hosting.

How do your domain name-only prices compare to other registrars?

We have great pricing for domain names. Many of our competitors advertise misleading prices that may look low but require you to pay more to add extra features.

Can I prepay for more than a year to lock in the current price?

You can prepay for longer terms to guarantee the current price.

How can I avoid domain name billing scams?

Domain name owners are occasionally the target of scams designed to prey on the unwary. This page explains what to look for.