How do I receive e-mail messages using my domain name?
Our service makes it easy to receive e-mail. You can create e-mail addresses that end with your domain name (such as “email@example.com”).
For each e-mail address you create, you can choose to do one of two things:
- Store the incoming messages in your mailbox on our server until you read them using an e-mail program such as Microsoft Outlook, Apple Mail, or our Webmail pages (this is called a mailbox); or
- Forward the messages to an existing mailbox you have somewhere else, like “firstname.lastname@example.org” (this is called a forwarding address).
Creating e-mail addresses
To create new addresses:
- Login to the “My Account” control panel (having trouble?)
- Click E-mail Options
- Click Add Mailbox or Add Forwarding Address (depending on the type of address you're creating)
- Your new address will begin working in about two minutes.
An example of using multiple e-mail addresses
A hypothetical example might be useful if you're not sure how to proceed.
Imagine three people — Rob, Mollie and Charlotte — read e-mail sent to example.com. Rob reads e-mail using Outlook Express on his computer, Mollie reads e-mail using our Webmail pages, and Charlotte wants all her e-mail forwarded to her at email@example.com.
In addition, Rob wants to receive all mail sent to firstname.lastname@example.org, and Mollie and Charlotte both want to receive all mail sent to email@example.com.
In this case, you need mailboxes for Rob and Mollie, because mailboxes allow you to read mail using a mail program or Webmail. For Charlotte, a forwarding address will send her mail to hotmail.com. Finally, additional forwarding addresses will handle the generic "webmaster" and "sales" addresses.
So you would first create these two mailboxes:
Mail arriving for these addresses would wait on our server until you read it using your mail program or our Webmail system.
Then you would create these three forwarding addresses:
- firstname.lastname@example.org forwards to email@example.com
- firstname.lastname@example.org forwards to both email@example.com and firstname.lastname@example.org
- email@example.com forwards to firstname.lastname@example.org
Mail sent to any of these addresses would be immediately sent to the other addresses shown. (Note that mail sent to email@example.com is first forwarded to firstname.lastname@example.org, then to email@example.com — multiple forwarding rules are perfectly okay.)
Our system is completely flexible. You can mix-and-match mailboxes and forwarding addresses as you wish, and you can change them at any time using the account management control panel.