What is an email “forwarding address”?

An email forwarding address simply sends mail to one or more other addresses. The other addresses can be mailboxes on our servers or on other servers.

For example, you could set up an email address for sales@example.com that forwards mail to both robert@example.com and example@gmail.com.

To create a forwarding address:

  1. Login to the “My Account” control panel (having trouble?)
  2. Click E-Mail Options
  3. Click Add Forwarding Address

Keep in mind that forwarding is often less reliable than using a normal mailbox on our servers. Our Mailbox vs. Forwarding Address page has more details.

Also note that it’s possible for an address to be both a forwarding address and a mailbox, by using both Add Forwarding Address and Add Mailbox. If you do that, two copies of the each message will be delivered: one to the mailbox and one to the forwarding destination.