Unix Shell (SSH) Access

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This page is intended for technically advanced users. It describes how you can connect to the command-line Unix shell for your account using SSH.

The Unix shell, or “bash shell”, gives you direct access to the Linux operating system of our servers. While most of our customers will never need to use the shell, advanced customers may need it to install scripts, manipulate databases, etc.

If you need shell access, we assume you basically know what you're doing. Use of the shell is a topic that could (and does) fill many books; however, many sites on the Internet offer tutorials that cover some of the basics, such as LinuxCommand.org.

Keep in mind that the Unix shell is very powerful. If you're not careful, it's easy to damage your website or email. Although we can usually restore your files if you make a mistake, we can't guarantee that we will always be able to do so (particularly if the file has been changed in the previous few hours), and we do charge a fee to retrieve files from backups if you accidentally delete or damage them repeatedly.

SSH connection instructions

Please enter your domain name in the yellow box above to see detailed instructions.

Do you support telnet?

Like most hosting companies, we no longer support the older, insecure telnet method of connecting to the command-line. You should always use SSH instead.

Shell access policy

We provide shell access to our customers so that advanced users can easily configure their websites and send and receive email. Other uses of the servers, including running software unrelated to your account, or running background programs like IRC Bots, "eggdrops", or SETI@home, are not allowed.

Please contact us if you have any questions.