Verifying iPhone or iPad Mail Settings | Tiger Technologies Support

Support Start > Email > Setting Up An Email Program > iPhone and iPad Mail > Verifying iPhone or iPad Mail Settings

How do I verify the mail settings on my iPhone or iPad?

If you’ve already set up mail on your iPhone or iPad and you want to make sure the settings are correct, this page explains how to do so.

(We also have a simpler page showing how to enter a new password on your iPhone or iPad if that’s all you're doing.)

1. Go to the settings screen.

From the iPhone or iPad main screen, tap:

Settings
Apps > Mail > Mail Accounts (for iOS 18 or later)
or Mail > Accounts (for iOS 14-17); Passwords & Accounts (for iOS 12-13); Accounts & Passwords (for iOS 11); Mail (for iOS 10); Mail, Contacts, Calendars (for iOS 9 and previous versions)
(your email address)

Then tap Account Settings:

2. Verify the “Incoming Mail Server” settings.

Your incoming settings should look similar to this:

In particular, make sure the following “Incoming Mail Server” settings are correct:

Host Name: mail.tigertech.net
User Name: your email address (all lowercase)
Password: your email password

If you make any changes, click the Done button in the top right, then return to the same screen to follow the instructions in the next step.

3. Verify the “Outgoing Mail Server” settings.

Scroll down the page to the “Outgoing Mail Server” section and tap SMTP:

Then tap the name of the “primary server” (which is most likely marked “mail.tigertech.net”):

The settings should look like the picture below.

Important: Even though “User Name” and “Password” initially say “optional”, they are not optional if you want to send outgoing mail from this account. Be sure to enter your full email address as the user name, as well as your email password.

In particular, make sure the following “Outgoing Mail Server” settings are correct:

Host Name: mail.tigertech.net
User Name: your email address (all lowercase)
Password: your email password
Authentication: Password
Server Port: 587

Click the Done button in the top right when you’ve finished. This will return you to the prior screen; tap Account Settings in the top left-hand corner. This will return you to the “Account” screen; tap Done to save all changes.

Having trouble saving your changes?

Be sure you've gone back to the “Account Settings” screen and pressed Done in the top right. The changes won’t be saved if you don’t.

4. Verify the folder settings (optional).

This step is optional, but recommended if you want to make sure that your device stores “Drafts”, “Sent” and “Trash” mail in the matching folders on our servers. This will allow you to see those messages if you also use Webmail (or another IMAP mail program) to read the mailbox.

To verify this, see our setting up folders on the iPhone or iPad page.