Support Start > Email > Advanced Email Questions > Deleting Unread Email

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We never delete any mail automatically, whether it’s been read or not.

The only time an email message will be deleted is when:

• You intentionally delete mail using your mail program; or
• Your mail program sends an automatic “delete” command to our servers because it’s configured to delete messages from the server after downloading them (perhaps after a certain number of days have passed); or
• Your hosting account is closed.

However, if you have more than 10,000 unread messages in a mailbox, we may archive them into a tar.gz file.

To see the exact commands to use, enter your email address at the top of this page.