Support Start > Email > Email and Webmail Basics > Changing an Email Address

This page explains how to change an email address you've created in our control panel.

For example, if you get married and change your name, you might want to change an email address from “oldname@example.com” to “newname@example.com”.

On this page:

• Changing a forwarding address
• Changing a POP or IMAP mailbox address

Changing a forwarding address

If you're changing a forwarding address, you can simply add the new address.

For example, if you previously had oldname@example.com forwarding to example@aol.com, just add a second forwarding address to deliver newname@example.com to example@aol.com.

You can then tell people to start using the new address, although both addresses will continue to work as long as you don't delete the old forwarding address in our control panel. That way, you don't need to worry about whether everyone has updated their address book.

Changing a POP or IMAP mailbox address

Changing a POP or IMAP mailbox address can be a little trickier, because you might have old mail stored on our servers that you want to keep.

The best way to do this is to add the second mailbox without deleting the original one. If you want the old address to continue working, also add a forwarding address that delivers mail to the new address.

If you have old mail on the server that you would like to copy to the new mailbox, you can use an IMAP mail program like as Mozilla Thunderbird to connect to both accounts simultaneously and drag the mail from the old account folders to the new folders.