Web Hosting Technical Information
This section contains information about PHP and CGI scripts, MySQL databases, SSH and telnet connections, SSL certificates, and other Web site tips and tricks.
Using Preinstalled Scripts
Each Web site comes with a hit counter and FormMail feedback form scripts preinstalled.
Using Custom Scripts
Information about custom scripts — including PHP and Perl scripts — and how to use them.
Recommended Software and Scripts
Some recommendations and installation instructions for software you can install on your Web site, including forum, blog, photo album and mailing list software.
Installing and Configuring Custom Scripts
How to install and configure custom scripts.
Troubleshooting Custom Scripts
How to troubleshoot script problems and get more assistance if you need it.
MySQL Databases
Our service includes complete support for MySQL databases.
Unix Shell (telnet and SSH) Access
The Unix Shell access gives Web hosting customers direct access to the Linux operating system of our servers. This allows advanced customers to compile and install CGI scripts and manipulate databases.
Can I use SSL (secure server) pages?
We offer SSL security for your Web site. You can buy your own SSL certificate, or share our certificate.
How much disk space can I use?
The amount of disk space you’re allowed depends on your hosting plan, with a maximum of 100 GB for any plan. Limits on the number of total files and files per directory apply, too.
Custom Error Pages
You can customize the messages displayed for common Web site errors such as "404 Page Not Found".
How do I protect a Web page with a password?
You can use your account management control panel to protect Web page directories with a password.
Can I use Apache ".htaccess" files?
Our servers support Apache .htaccess files and mod_rewrite. Advanced users can add password protection to Web pages, control MIME types, change "404 Not Found" messages, deny pages to certain IP addresses, and more.
Can I use cron jobs?
We allow customers to use cron jobs (scripts that run at regular intervals) with a few restrictions.
Can I change my DNS entries?
You can use the account management control panel to add custom DNS entries.
Do you support FastCGI?
Our servers support FastCGI (including FastCGI for PHP and Rails) to speed up scripts for busy sites.
Do you keep backups of my files?
We make full backups of your site, but you should consider several important points. This topic explains our backup policies.
How can I check if my site is working properly?
Several independent sites can be used to test that your site (and our servers) are working properly.
How can I make my site load more quickly?
There are several things you can do to improve the speed of your site.
Do you support IPv6?
You can enable IPv6 support for your Web site using our control panel.
Can I include RSS Feeds on my Web site?
An RSS feed is just a text file in a special format that can be uploaded to your Web site.
Why shouldn't I use Java applets for navigation on my site?
We don't recommend using Java applets (including "hover buttons") as navigation buttons on your Web site.
Why don't my "mailto:" links work?
In some cases, "mailto:" links may not work because of problems on your visitor's computer.
How can I protect images and other content on my Web site?
Tips to protect valuable content from copying.
Can I use Subversion (svn)?
Our servers support Subversion (svn) version control software.
Using mod_auth_mysql to protect files via a database
You can use mod_auth_mysql to protect files with values stored in a database.
Integrating with Common Web Sites
Information about integrating your Web site with popular Web sites.