Why don't my "mailto:" links work?

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One common type of link in a Web page is a “mailto:” link, like this:


The idea behind a “mailto:” link is that your Web site visitor can click on it to send you an e-mail message.

However, “mailto:” links have a drawback: These kinds of links only work if your visitor has set up an e-mail program and has configured their web browser to use that program to handle “mailto” links. If the visitor has not done so, the “mailto:” link on your site (or on any website) won't do anything when the visitor clicks on it.

This has nothing to do with your website or our servers. A “mailto:” link simply tells the visitor’s web browser to open the e-mail program on their computer, then fill in the “To:” line with the address in the link. If the visitor has no mail program set up, nothing happens.

Visitors who don't have a default e-mail program configured on their computer can still simply copy-and-paste (or re-type) your e-mail address into their mail programs, and it will work fine.