Why don't my "mailto:" links work?

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One common type of link in a Web page is a “mailto:” link, like this:

mailto:address@example.com

The idea behind a “mailto:” link is that your Web site visitor can click on it to send you an e-mail message.

However, “mailto:” links have a drawback: These kinds of links only work if your visitor has set up an e-mail program and has configured their web browser to use that program to handle “mailto” links. If the visitor has not done so, the “mailto:” link on your site (or on any website) won't do anything when the visitor clicks on it, or may show an error message.

This has nothing to do with your website or our servers. A “mailto:” link simply tells the visitor’s web browser to open the e-mail program on their computer, then fill in the “To:” line with the address in the link. If the visitor has no mail program set up, nothing happens.

Visitors who don't have a default e-mail program configured on their computer can still simply copy-and-paste (or re-type) your e-mail address into their mail programs, and it will work fine.