This page explains how to set up the free Microsoft Outlook Express e-mail program to send and receive e-mail for a POP mailbox that you've created. These instructions are based on Outlook Express 6.2 for Windows, although other versions are similar.
Before you continue, you should enter your e-mail address (the address you want to set up in Outlook Express) in the box above. Entering your e-mail address makes sure that the instructions below are correct.
Tip: make sure that the program you are using is Microsoft Outlook Express, and not Microsoft Outlook. These two similarly named programs have different set up instructions. Be sure you see the word "Express" on the screen when you start the program. (If you're using Microsoft Outlook, see this page instead.)
The instructions below will explain in detail how to fully configure Outlook Express. This will involve the following steps:
Start the Outlook Express program from your Start menu.
In Outlook Express, click Tools, then Accounts from the menu bar.
On the right-hand side, click Add, then Mail.
The wizard first asks for your name. This is the name that other people will see when you send them e-mail. It should usually be your real name, such as John Smith or Joan of Arc.
Enter the name you want other people to see when you send them e-mail, then click Next.
Enter your e-mail address, then click Next. The address must be the e-mail address of the POP mailbox you created in your account management control panel.
Leave the server type as POP3 and type mail.tigertech.net as the name of both your incoming and outgoing server, then click Next.
Your logon is your e-mail address and password.
Type your e-mail address as your account name. (The account name must be all lowercase.)
Type your e-mail password, which is the password you chose for this e-mail address when you created the mailbox in your account management control panel. (This password may be different from your master account password.)
If you wish, check the Remember password box so you don't have to type it each time you send or receive e-mail.
Click Next when finished.
While the wizard has collected the basic information needed to receive e-mail, a couple of other changes are needed to make sure that you can send mail. Continue with the steps below to finish setting up Outlook Express.
The Internet Accounts window should still be open. Highlight the new e-mail account and click Properties.
Click the Servers tab and check My server requires authentication.
You don't need to click Settings; the default settings are fine. Also, note that you should not check Log On Using Secure Password Authentication.
The window should look like this:
Changing the SMTP port number ensures that your ISP will not block outgoing mail connections to our mail servers.
If you use more than one method to read your e-mail (for example, if you read mail on more than one computer, or if you sometimes read e-mail using our Webmail pages as well), you should also check Leave a copy of messages on server, setting it for at least a few days. This makes sure that mail you read in Outlook Express will be seen by the other computer or Webmail.
Click OK to close the Properties window, then click Close to close the Internet Accounts window.
You're finished! Try sending yourself a test e-mail message to make sure it works.
Some customers may also wish to turn on secure SSL connections in Outlook Express. This makes e-mail connections more secure, but may not work on some computers. If you want to do this, see the topic Secure SSL Connections for Outlook Express for more information.
Finally, if you read e-mail in more than one program, you may want to leave a copy of each read message on the server.