Tiger Technologies Technical Support

Mozilla Thunderbird

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This page explains how to set up the free Mozilla Thunderbird e-mail program to send and receive e-mail for a POP mailbox that you've created. You can download Thunderbird for Windows, Mac OS X, or Linux from http://www.mozilla.org/projects/thunderbird/.

Before you continue, you should enter your e-mail address (the address you want to set up in Thunderbird) in the box above. Entering your e-mail address makes sure that the instructions below are correct.

These instructions and screen shots are taken from Thunderbird 1.5.0.8 for Windows, although other versions are very similar. (If you're trying to set up a much older version, our old instructions for Thunderbird 0.8 may be helpful.)

Setting up Thunderbird

Follow the instructions below to set up Thunderbird.

1. Start the Thunderbird program.

When Thunderbird opens, click Tools, then Account Settings from the menu bar.

screen shot

If you've already added a different e-mail address that uses "mail.tigertech.net" as the outgoing server, you can skip ahead to step 4. Otherwise, complete steps 2 and 3 to specify the outgoing SMTP server (or to correct its settings).

2. The "Account Settings" window appears.

First, make sure that "Outgoing Server (SMTP)" is highlighted in the left column (it may be at the bottom of a long list). If no SMTP server has yet been defined, then click the Add button on the right side to create a new outgoing server. If you want to correct the settings for an existing SMTP server, then select it in the list in the main part of the window and click the Edit button.

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3. The "SMTP Server" window appears.

Enter these settings for outgoing e-mail messages:

  • Description: (your e-mail address)
  • Server Name: mail.tigertech.net
  • Port: 587

In the "Security and Authentication" section:

  • Check the box labeled Use name and password.
  • User Name: (your e-mail address)
  • Click the button marked TLS, if available. This enables a secure connection, which ensures that anyone who can eavesdrop on your Internet connections (such as a neighbor with a WiFi card) won't be able to view your password or the contents of your e-mail. (You can also choose the No option, in which case your e-mail will not be encrypted while being downloaded from our servers.)

The window should look like this:

screen shot

Click OK to save the changes. This closes the "SMTP Server" window.

4. Create a new incoming mail account.

Click Add Account (in the bottom left of the "Account Settings" window) to create a new e-mail account. The "Account Wizard" screen will appear; choose Email account and click Next.

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5. The wizard asks for your name and e-mail address.

"Your Name" is the name that other people will see when you send them e-mail. It should usually be your real name, such as John Smith or Joan of Arc. Enter the name you want other people to see when you send them e-mail.

Then type your e-mail address, and click Next. The address must be the e-mail address of the POP mailbox you created in your account management control panel.

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6. The wizard asks for your incoming server information.

Enter your incoming mail server settings.

  • Choose POP as the type of incoming server.
  • Type mail.tigertech.net as the name of your incoming server.
  • Make sure Use Global Inbox is checked. This ensures that previously read messages will not be deleted if you remove this account in the future.

The window should look like this:

screen shot

Click Next.

7. The wizard asks for your "Incoming User Name".

Your "Incoming User Name" is the same as your e-mail address (all lowercase).

Type your e-mail address as the Incoming User Name, then click Next.

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8. The wizard asks for your "Account Name".

We recommend that you use your e-mail address as the "Account Name".

Type the account name and click Next.

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9. The final wizard screen displays your settings.

Check the settings for errors, then click Finish.

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10. Configure your server settings for SSL encryption (optional).

Next, you may want to configure a secure connection for incoming e-mail. This ensures that anyone who can eavesdrop on your Internet connections (such as a neighbor with a WiFi connection) won't be able to view your password or the contents of your e-mail.

When you have closed the wizard in the previous step, you should still see the "Account Settings" window, with the account you just created on the left-hand side.

  • Click the small "plus sign" to the left of the account to show the list beneath it.
  • Click Server Settings.
  • Choose the button marked TLS, if available.

(Note: do not check "Use secure authentication".)

screen shot

Click OK to close the "Account Settings" window.

Setup is complete

You're finished! Try sending yourself a test e-mail message to make sure it works.

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