How can I verify that my e-mail program settings are correct?

This article explains how to check that the settings are correct for many common e-mail programs. It’s intended for people who have already set up their mail program but are having trouble: if you haven’t yet set up your mail program, see our e-mail setup pages instead.

Windows Programs

Verifying Outlook 2016 Settings on Windows

Verifying Outlook 2016 settings.

Verifying Outlook 2013 Settings

Verifying Outlook 2013 settings.

Verifying Outlook 2010 Settings

Verifying Outlook 2010 settings.

Verifying Outlook 2007 Settings

Verifying Outlook 2007 settings.

Verifying Outlook Express Settings

Verifying Outlook Express settings.

Verifying Windows Mail Settings

Verifying the “Windows Mail” program settings.

Verifying Windows Live Mail Settings

Verifying Microsoft’s Windows Live Mail program settings.

Verifying Mozilla Thunderbird Settings

Verifying Mozilla Thunderbird settings.

Mac OS Programs

Verifying Apple Mail Settings

Verifying the Apple “Mail” program settings.

Verifying Mozilla Thunderbird Settings

Verifying Mozilla Thunderbird settings.

Verifying Outlook 2016 Settings on a Mac

Verifying Outlook 2016 for Mac settings.

Verifying Outlook 2011 Settings

Verifying Outlook 2011 for Mac settings.

Other Programs and Devices

Verifying iPhone or iPad Mail Settings

Verifying settings on iOS devices including the iPhone, iPad and iPod Touch.

Verifying Android Settings

Verifying Android (Droid) phone settings.

Generic E-Mail Settings

Generic instructions for other programs and devices.