How do I verify the mail settings on my iPhone or iPad?

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If you’ve already set up mail on your iPhone, iPad or iPod Touch and you want to make sure the settings are correct, this page explains how to do so.

1. Go to the settings screen.

From the iPhone or iPad main screen, tap:

  • Settings
  • Mail, Contacts, Calendars
  • (your e-mail address)
  • Account

2. Verify the “Incoming Mail Server” settings.

Your incoming settings should look similar to this:

screen shot

In particular, make sure the following “Incoming Mail Server” settings are correct:

If you make any changes, click the Done button in the top right, then return to the same screen to follow the instructions in the next step.

3. Verify the “Outgoing Mail Server” settings.

Scroll down the page and tap SMTP, then tap the settings for the primary server (which is most likely marked “mail.tigertech.net”), like this:

screen shot

Now check the SMTP settings for mail.tigertech.net. They should look like the picture below.

Important: Even though “User Name” and “Password” initially say “optional”, they are not optional if you want to send outgoing mail from this account. Be sure to enter your full e-mail address as the user name, as well as your e-mail password.
screen shot

In particular, make sure the following “Outgoing Mail Server” settings are correct:

  • Host Name: mail.tigertech.net
  • User Name: your e-mail address
  • Password: your e-mail password
  • Authentication: Password
  • Server Port: 587

Click the Done button in the top right when you’ve finished making changes.

4. Verify the folder settings (optional).

This step is optional, but recommended if you want to make sure that your device stores “Drafts”, “Sent” and “Trash” mail in the matching folders on our servers.

To verify this, see the “Set up Drafts, Sent and Trash folders” section of our main iPhone, iPad and iPod Touch instructions.