How do I verify the mail settings on my iPhone, iPad, or iPod touch?

This page is showing a generic answer.
To see a more detailed answer customized for you, type your e-mail address here:

If you’ve already set up mail on your iPhone, iPad, or iPod touch and you want to make sure the settings are correct, this page explains how to do so.

1. Go to the settings screen.

From the iPhone, iPad, or iPod touch main screen, tap:

  • Settings
  • Mail, Contacts, Calendars
  • (your e-mail address)

Then tap address@example.com next to “Account”:

Tap Account

2. Verify the “Incoming Mail Server” settings.

Your incoming settings should look similar to this:

iPhone Settings screenshot

In particular, make sure the following “Incoming Mail Server” settings are correct:

  • Host Name: mail.tigertech.net
  • User Name: your e-mail address (all lowercase)
  • Password: your e-mail password

If you make any changes, click the Done button in the top right, then return to the same screen to follow the instructions in the next step.

3. Verify the “Outgoing Mail Server” settings.

Scroll down the page to the “Outgoing Mail Server” section and tap SMTP, then tap the settings for the primary server (which is most likely marked “mail.tigertech.net”).

The settings should look like the picture below.

Important: Even though “User Name” and “Password” initially say “optional”, they are not optional if you want to send outgoing mail from this account. Be sure to enter your full e-mail address as the user name, as well as your e-mail password.
iPhone outgoing mail server settings

In particular, make sure the following “Outgoing Mail Server” settings are correct:

  • Host Name: mail.tigertech.net
  • User Name: your e-mail address (all lowercase)
  • Password: your e-mail password
  • Authentication: Password
  • Server Port: 587

Click the Done button in the top right when you’ve finished making changes.

4. Verify the folder settings (optional).

This step is optional, but recommended if you want to make sure that your device stores “Drafts”, “Sent” and “Trash” mail in the matching folders on our servers. This will allow you to see those messages if you also use Webmail (or another IMAP mail program) to read the mailbox.

To verify this, see our setting up folders on the iPhone, iPad, or iPod Touch page.