Support Start > Email > Setting Up An Email Program > Mozilla Thunderbird > Mozilla Thunderbird Manual Setup

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This page explains how to manually set up the free Mozilla Thunderbird email program to send and receive email for a mailbox that you've created.

You can download Thunderbird for Windows, Mac OS X, or Linux from the Mozilla Thunderbird site.

Before you continue, you should enter your email address (the address you want to set up in Thunderbird) in the box above. Entering your email address makes sure that the instructions below are correct.

These instructions and screen shots are taken from Thunderbird for macOS, although other versions are similar. They have been tested and verified with version 91 of Thunderbird.

Setting up Thunderbird

Follow the instructions below to set up Thunderbird.

1. Start the Thunderbird program

Start Thunderbird. If no mail accounts are already defined, the "Mail Account Setup" window will automatically open, and you can skip ahead to step 3. Otherwise, click Tools, then Account Settings from the menu bar.

2. Start the "Add Account" wizard

Click Account Actions and then Add Mail Account (in the bottom left of the "Account Settings" window) to create a new email account.

3. Enter your name and login details

"Your Name" is the name that other people will see when you send them email. It should usually be your real name, such as John Smith or Joan of Arc. Enter the name you want other people to see when you send them email.

Then type your email address. The address must be the email address of the mailbox you created in your account management control panel.

Enter the password for the email address and check Remember password, then click Continue.

Thunderbird will try to contact our mail server to get the correct settings — let this process continue until it finishes (or fails).

4. Click “Configure manually” if necessary

At this point, Thunderbird may already show the manual configuration settings for you to fill in, or you may have to click the Configure manually link. If you see Configure manually, click it to make the settings appear.

5. Edit your account information

Review the settings in this window, and make changes where necessary:

Incoming Server Protocol:	IMAP
Incoming Server Hostname:	mail.tigertech.net
Incoming Server Port:	993
Incoming Server Connection security:	SSL/TLS
Incoming Server Authentication method:	Normal password
Incoming Server Username:	address@example.com
Outgoing Server Hostname:	mail.tigertech.net
Outgoing Server Port:	465
Outgoing Server Connection security:	SSL/TLS
Outgoing Server Authentication method:	Normal password
Outgoing Server Username:	address@example.com

Verify that your settings look like the screen shot below, then click Done:

Doing so will close the “Mail Account Setup” window and return you to the “Account Settings” window. Then click Finish to close the “Account Settings” window.

Setup is complete

You’re finished! Try sending yourself a test email message to make sure it works.