Support Start > Email > Advanced Email Questions > Forwarding POP Mailbox Messages

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Our customers sometimes ask something like this: "We've created an email mailbox for our salesperson, Robert, at robert@example.com. But any mail sent to that address also needs to go to Robert's boss, Mollie, at mollie@example.com. How do we forward the robert@example.com mail to Mollie as well?"

To do this, simply put the address in both the "POP/IMAP/Webmail Mailboxes" and "Forwarding Addresses" sections of your email options.

For example, if the address already exists as a mailbox, choose "Add Forwarding Address", type the same address that already exists in the mailbox section, and create forwarding destinations for it.

Similarly, if the address already exists as a forwarding address, you can choose "Add Mailbox" and type the same address that already exists in the forwarding section.