Support Start > Managing Your Web Site > FTP Publishing > Settings for Common FTP Programs > Fetch FTP

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This page explains how to set up the Fetch FTP program to publish files to the top level of your website. Fetch is an easy-to-use, full-featured FTP and SFTP client for the Apple Macintosh that can be downloaded from https://fetchsoftworks.com/.

These instructions are based on Fetch 5.8, although other versions are similar.

On this page:

• Using Fetch
• Setting a Shortcut
• Using SFTP

Using Fetch

Enter your domain name in the box at the top of this page for detailed instructions.

Launch Fetch and enter the following information into the New Connection window:

• Type ftp.tigertech.net as the "Hostname".
• Type example.com as the "Username" (must be all lowercase).
• Type your account password as the “Password”.

The window should look like this:

Then click Connect. This will open a connection to your website. The files that are shown in the main Fetch windows are the files on the server. You can upload files to the server by dragging them from your computer to the file list.

Setting a Shortcut

Rather than entering the login information each time, you can create a shortcut to store the login information.

From the Shortcuts menu, choose New Shortcut:

The “New Shortcut” window will appear.

• Type a name for the shortcut such as example.com
• Type ftp.tigertech.net as the “Hostname”.
• Type example.com as the ”Username”.
• Type your account password as the “Password“.

The window should look like this:

Using SFTP

With Fetch, you can also use SFTP as the transfer mode, which increases security and reliability although it’s slightly more complicated.

If you use SFTP, the settings will be different. SFTP uses a shell connection, so the “Hostname” must be your domain name:

• Type example.com as the “Hostname”.
• Type example.com as the “Username”.
• Select SFTP from the “Connect using” menu.
• Type your account password as the “Password”.
• Type html as the "Initial folder".

Your window should look like this:

If you have trouble with SFTP, we recommend using a standard FTP connection instead.