Can I change my Web hosting domain name?

It isn't directly possible to change the domain name attached to an existing Web hosting account, because of the way domain names work at the central registry.

However, you can switch your Web hosting to a new domain name by simply signing up for a new hosting account and canceling the old one. Because we charge no Web hosting cancellation or signup fees, it doesn't cost you anything to switch.

The drawback is that you will have to recreate any mail addresses and copy any e-mail you want to keep. If you use WordPress, you’ll need to copy your site to the new location using a plugin. Or, if you use raw HTML files and databases, you’ll need to re-publish your Web site files to the new site, copy any databases, edit any URLs defined in your Web site's configuration files, and so on.

If you don't want to do that, and you're willing to keep the old domain name indefinitely as well, it's much easier to get the new domain name as a domain name alias for the existing site, making your existing content also available under the new domain name. This costs as little as $11.92 per year, and has the advantage that people who have bookmarked your old domain name, or added your old address to their address book, will still be able to reach you.

How to add a second domain name using an alias

Our alias page has full instructions on how to sign up for an additional alias domain name.

How to switch entirely to a new domain name and cancel the original one

You should create the new account first, because that allows you to add it as an existing customer with the same password:

  • Login to the “My Account” control panel (having trouble?)
  • Click Add Domain Names and follow the instructions.

Then set up your new domain name content, copying as much as you want to keep from the original one. When you're finished, cancel the old domain name:

  • Login to the “My Account” control panel
  • Make sure you're managing the domain name you want to cancel (not the new one) by choosing it from the drop-down menu in the top-right of the page
  • Click Billing and Contact Information
  • Click Cancel Hosting Service

You'll be given the choice of what to do with your existing domain name. You can choose to abandon it entirely if you don't want it to keep working.