Improved Webmail System

On November 14, 2007, we upgraded our Webmail system. The improved system has many features the older system lacked. In particular, you’ll find:

• A flexible search feature that lets you search through subjects, senders, and more.
• The ability to optionally view "unsafe" images in HTML messages.
• Preferences that permanently remember things such as your time zone and date format.
• An easier-to-use address book.
• Optional threaded message display.
• Message filters (sorting incoming mail into certain folders) and highlighting.
• Automatic conversion of many foreign-language character sets to UTF-8 display, making it easier to read messages written in other languages.

The improved Webmail system is available at:

https://mail.tigertech.net/

(This address may be slightly different from a previous address you used to access Webmail. Any previous address you used, including "webmail.tigertech.net", will continue to work, too.)

Why doesn't the new Webmail screen remember my e-mail address and password?

Because the login screen changed slightly, some browsers that previously "remembered" your e-mail address and password might not automatically fill in those spaces the first time you login to the new system.

When you enter your e-mail address and password once on the new system, the browser should offer to remember it for the future, and you'll be all set. (If you've misplaced your password, our "lost e-mail password" page will help.)

If your browser doesn't offer to remember the address and password even after you retype it, that feature has probably been disabled in your browser. See our page explaining how to make various browsers remember your e-mail address and password for help.

The old system could remember my e-mail address, even if I told it not to remember my password. How do I do that on the new system?

If a page is "insecure" (meaning it doesn't use SSL security), some browsers (including Internet Explorer) will remember form fields like the e-mail address, even if you tell them not to remember the password. However, the only way to make these browsers remember form fields on secure pages is to tell them to remember the password.

Some customers used an insecure login page on the old Webmail system, allowing their browser to remember only the address.

The login page on the new system always uses SSL security by default. That means your Web browser probably won't remember the e-mail address unless you tell it to remember the password.

How do I login to read two addresses simultaneously?

Just like the old Webmail system, there's a trick you can use to make this happen. The trick is slightly different, though. This page explains it.