How do I renew a domain name?
The first thing to keep in mind is that if you have Web hosting service through us, it normally includes domain name renewal at no extra charge. We’ll automatically renew Web hosting domain names every year, at least three weeks before they expire. You won’t get a separate renewal notice, and you don't need to do anything. (The only exception is if you registered the domain name itself separately through another company, in which case they’ll send you notices and you'll need to renew it with them.)
If you’ve purchased a “domain name only” account through us, though — that is, a domain name without Web hosting service, including “parked” domain names and domain name aliases — you’ll need to renew it when it expires. You’ll know it needs to be renewed because we send several renewal notices by email to both the administrative and billing contacts.
Renewing a “domain name only” domain name is easy: just login using “My Account” and you’ll see a link prompting you to renew it.
What happens if I don’t renew a domain name?
If you allow a domain name to expire, it will be disabled a day later. However, you can still renew it for up to 30 days after the expiration date. Just follow the normal renewal instructions.
What happens after 30 days?
If you don’t renew a domain name within 30 days after it expires, we’ll soon delete it from our system (this can happen at any point within 30-40 days after expiration). After that, we’ll no longer have control of the domain name, and you’ll no longer be able to renew it normally.
The central domain name registry will then hold it in a non-working state for about 30 additional days. This is called the “redemption period”.
During the redemption period, we can reactivate a domain name for you by notifying the central registry that the domain name was deleted by mistake. However, the registry charges a substantial fee for this service and requires that we submit a detailed form explaining what happened. We need to cover those costs, so recovering a domain name this way is expensive: it costs you $100.00 (which includes one year of domain name renewal). You can contact us to start this process.
If you want to renew a domain name that’s in the redemption period, but you don’t want to pay the substantial fee, you may be interested in our watchlist service, which is free but doesn’t guarantee that you'll get it back.
What happens after the redemption period?
After the 30 day redemption period, the central registry will make the domain name available to the general public after about 5 to 7 more days.
At that time, anyone will be able to register it again through any company. Including all the times above, this happens approximately 70-85 days after the original expiration date.
Again, our watchlist service may help you recover a domain name at this point (but can’t guarantee it).