How do I transfer a domain name that was registered with GoDaddy.com?
To transfer a GoDaddy.com domain name and/or hosting account to Tiger Technologies, just sign up for the account on our home page. You'll also want to check a few simple things at GoDaddy to make sure the transfer goes smoothly:
- Make sure your email address is correct
- Turn off "private registration" if it's enabled
- Make sure the domain name is unlocked
- Know your transfer authorization code
- Speed up the transfer at GoDaddy
- Be careful if GoDaddy is providing you with free DNS service
GoDaddy also has a page explaining the entire process from their end. If you have trouble with any of these steps, you can contact GoDaddy directly at (480) 505-8899.
Make sure your email address is correct
We'll need to send a transfer approval notice to the “administrator contact” email address that GoDaddy has on file for your domain name. Use GoDaddy's control panel to make sure the “administrator contact” email address is correct. This page on the GoDaddy site explains how to update the administrator contact information if it’s wrong.
IMPORTANT: Do not edit the GoDaddy “registrant” contact name, organization, or email address.
Be sure you don’t edit the “Registrant” (owner) contact or accidentally edit all the contacts simultaneously. If you change the registrant contact, GoDaddy will prohibit transfers for sixty days. Be sure to edit the administrator contact only.
The only exception is adding a missing phone number country code, as described below.
By the way, if GoDaddy won’t let you edit the contact addresses because the “country code” prefix of the phone number is missing or wrong, you can work around that. First, edit all four contacts to set the country code to “+1” without changing anything else. (This is an exception to the “don’t change the registrant in any way” rule; changing an invalid phone number country code is okay as long as you don’t change anything else.) Save that change, and wait a few minutes. Then you can return to the contact editing screen and change the administrator email address.
Turn off "private registration" if it's enabled
GoDaddy offers an optional service they call “private registration” or “Domains by Proxy” that makes them the owner of a domain name instead of you. GoDaddy will reject the transfer of any domain name that has "private registration" enabled.
If you're not sure whether you have a private registration, view the WHOIS records for your domain name and see if the contact email addresses end with "domainsbyproxy.com". If so, you have a private registration, and you'll need to disable it to transfer your domain name.
(By the way, domain names transferred to Tiger Technologies automatically include privacy protection at no extra charge.)
Make sure the domain name is unlocked
Domain names that are "locked" with GoDaddy can't be transferred, so you’ll need to unlock it first. This page on the GoDaddy site explains how to unlock your domain name.
Know your transfer authorization code
After you sign up with us, we'll send the GoDaddy administrator contact a message asking him or her to enter the domain name's "transfer authorization code" on our Web pages. This page on the GoDaddy site explains how to get the code from the GoDaddy control panel.
Speed up the transfer at GoDaddy
After you approve the transfer on our Web pages, we'll tell you that we're waiting for GoDaddy to release the domain name to us. They normally take seven days to do so, but you can optionally speed up the process by following the instructions on the GoDaddy “Accepting or Declining a Transfer to Another Registrar” page.
After doing this, the transfer will usually finish within one hour.
(If you don’t see the domain name in their “Pending Transfers” section, or if “Transfers” isn’t visible at all, wait an hour and check again — it sometimes takes them a while to add it.)
Be careful if GoDaddy is providing you with free DNS service
If you’re signing up for our hosting service, and GoDaddy is currently providing you with Web hosting service, the transfer will go smoothly. GoDaddy will not disable their hosting and DNS service when you transfer the domain name, allowing a smooth “overlap”.
There’s also no problem if your GoDaddy domain name uses DNS nameservers that point outside of GoDaddy.
However, there’s one rare situation that can lead to problems. If you’re currently using GoDaddy’s DNS service but you’re not paying GoDaddy to host your website or email, they will stop providing the DNS service as soon as you transfer the domain name itself — or even if you replace the DNS nameservers there before the domain name transfer (other companies don’t do this). This can cause “downtime” for some visitors during the overlap period. This makes it very difficult to smoothly transfer any domain name using GoDaddy free DNS service to any other company.
You can avoid this by doing the transfer steps in an unusual manner:
- Sign up with us to transfer the domain name, but don’t approve the transfer yet.
- When you’re ready to “point” your DNS at our servers, go to the GoDaddy DNS nameserver management screen and add our three nameservers to the two standard GoDaddy ones, instead of replacing them. You’ll have five nameservers entered at GoDaddy instead of the usual two or three, and GoDaddy’s two DNS nameservers will keep working.
- Wait 48 hours so that the change “propagates” across the entire Internet, meaning that every DNS client on the Internet knows about all five nameservers.
- Complete the domain name transfer. GoDaddy will disable their two nameservers the moment you do that, even though some DNS lookups can reach them for 48 hours more. However, that won’t matter: if a DNS lookup reaches one of the GoDaddy servers and it doesn’t respond, the lookup will be retried at all the other listed servers, reaching one of our three that works.
- Remove the two non-working GoDaddy nameservers using our “My Account” control panel.
We’ll be glad to help you with this process if you wish; just contact us.