How do I verify the settings in the Outlook iOS app?

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If you’ve already set up an email account in the Outlook iOS app and you want to make sure the settings are correct, this page explains how to do so.

1. Start the app

From the home screen, tap Outlook to run the app.

2. Select the account

Tap the Settings icon along the bottom of the screen. You should see a screen whose upper half looks like this:

screen shot

Next, tap your address@example.com account so that you can see its settings.

3. Verify the account settings

Tap Edit Login Information, and you’ll see a screen that shows all of the account settings. The window should look like this:

screen shot

Although the “Display Name” and two “Passwords” will be different, everything else should exactly be as shown above.

In the first section:

Email:your email address (all lowercase)
Display Name:your full name, such as Steve Jobs
Description:your email address (all lowercase)

In the “IMAP Incoming Mail Server” section:

Host Name:mail.tigertech.net:993
Username:your email address (all lowercase)
Password:your email password

In the “SMTP Outgoing Mail Server” section:

Host Name:mail.tigertech.net:465
Username:your email address (all lowercase)
Password:your email password

After verifying these settings, tap Go to save the settings and return to the prior screen.

4. Optional: Verify the “Advanced Settings”

Outlook should automatically detect the correct “Sent” and “Trash” folders on the server. If you want to verify (or change) these settings, tap Advanced Settings. This will bring up a screen where you can manually select a specific folder in which to save copies of sent or deleted messages:

screen shot

Tap the special folder that you want to edit (such as Sent or Trash). This will display a screen with a list of all folders for your email account. Tap the desired folder.

When you are done reviewing the advanced settings, simply tap the left arrow at the top to return to the prior screen showing the “IMAP” settings.

5. Finish and test

When you are done reviewing all settings, tap the left arrow at the top to return to the main screen.

Then, tap the Mail icon and send yourself a test message. This will test Outlook’s ability both to send and receive email.