Generic FTP Settings

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The Settings for Common FTP Programs page shows specific settings to use with a number of programs. If your FTP program isn't listed there, the instructions below should work for any FTP program. (We'd also appreciate it if you could let us know the name of your FTP program, so we can add more detailed instructions for other users.)

FTP settings

Every Web hosting account includes a "default" FTP account you can use to publish your files. This account is preconfigured to connect you directly to the right place on our server when you're publishing Web site files.

To use the default account to publish files to the top level of your Web site, enter the following settings in your FTP program:

  • FTP Server Hostname: ftp.tigertech.net
  • Login or Username: <your domain name>
  • Path, Directory or Folder: (leave blank)
  • Passive or PASV mode: enabled

Having trouble?

Some programs may require you to specify the server hostname in the form of a URL instead. If "ftp.tigertech.net" doesn't work, try entering it like this instead:

ftp://ftp.tigertech.net/

If you have an FTP program that doesn't allow the path/directory/folder to be left blank, you can use "/" — a single forward slash — for that setting.