How do I use my own domain name with Wix?
Wix.com is a service that allows you to create free websites using special design tools. Some people may want to use this service as an alternative to building their site using WordPress or by hand.
Wix doesn't allow you to save the website you create and host it on different servers. Instead, they host the files on their servers using an address like example.wix.com — unless you upgrade to their paid “Premium” plan, which then displays your website using your own domain name (like www.example.com). The rest of this page explains how to set that up by “pointing” your domain name at their servers.
Configure Wix to recognize your domain name
If you use your own domain name with Wix, the first thing to do is to tell them what your domain name is. Follow these instructions on their website to tell Wix your domain name and connect it to your Wix website.
Configure Wix to point email traffic at Tiger Technologies servers
Wix doesn’t provide email service, but you can still use our email service while you use Wix for your website.
Wix supports two different ways to connect your domain name with the website that you created at Wix: by using the Wix DNS nameservers, or by using our nameservers (which Wix calls “pointing”).
If you use the “pointing” method, any email service you have with us will continue to work; you don’t need to do anything extra.
If you use the Wix DNS nameservers, though, you’ll need to add some extra DNS records at Wix to make sure your email works properly. Specifically, you need to add at least these four DNS records to Wix:
- An MX record of priority 0 that points to mx.tigertech.net.
- A CNAME record for 1.tigertech._domainkey.example.com that points to 1.tigertech.domainkey.tigertech.net.
- A CNAME record for 2.tigertech._domainkey.example.com that points to 2.tigertech.domainkey.tigertech.net.
- A TXT record for example.com with the value v=spf1 include:customers.tigertech.net ?all
Wix has instructions for adding MX records, CNAME records, and TXT records. If you'd like us to add these records at Wix for you, we would be glad to; just contact us with your Wix login information (you should temporarily change your Wix password to a random value like qWW-rxwxPH so you don’t need to send us your real password).
If you don’t add these DNS records at Wix, your mail might seem to mostly work, but you’ll have trouble sending to destinations like Gmail that do strong spam filtering. (One of the symptoms of this is that messages sent to Gmail bounce with the error “to best protect our users from spam, the message has been blocked. Please visit https://support.google.com/mail/answer/81126#authentication for more information”.)
In addition, if you will be using Mailman mailing lists then you need to add two CNAME records. See our separate instructions for the full set of records we recommend.
Updating the DNS nameservers to direct your domain name to Wix
Once you have configured your domain at Wix as described in the steps above, you can update the nameservers through the account control panel. To do so:
- Login to our “My Account” control panel (having trouble?)
- Click Domain Name Options
- Click Manage DNS Nameservers
You'll be able to update the DNS nameservers to direct your domain name to Wix.
Having trouble?
If you have any trouble, or you are uncomfortable with these instructions, you can contact us and we'll be glad to do it for you. Be sure to forward to us a copy of any setup instructions provided by Wix, as well as your Wix login email address and password.
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