Support Start > Web Hosting Technical Information > Integrating with Other Services > Hosting at Wix

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Wix.com is a service that allows you to create websites using special design tools. Some people may want to use this service as an alternative to building their site using WordPress or by hand.

Wix doesn't allow you to save the website you create and host it on different servers. Instead, they host the files on their servers using an address like example.wix.com — unless you upgrade to their paid “Premium” plan, which then displays your website using your own domain name (like www.example.com). The rest of this page explains how to set that up by “pointing” your domain name at their servers.

On this page:

• Configure Wix to recognize your domain name
• Pointing your domain name at Wix
• At Tiger Technologies: Point “www.example.com” at Wix
• At Tiger Technologies: Point “example.com” at Wix
• Updating the DNS nameservers to direct your domain name to Wix
• What about email?
• Having trouble?

Configure Wix to recognize your domain name

If you use your own domain name with Wix, the first thing to do is to tell them what your domain name is. Follow these instructions on their website to tell Wix your domain name and connect it to your Wix website.

Pointing your domain name at Wix

After telling Wix about your domain name, you'll then need to Access your Wix account dashboard to get the correct DNS records they want you to use. Once you have those records, follow the instructions below:

At Tiger Technologies: Point “www.example.com” at Wix

Follow these instructions to point “www.example.com” at Wix:

1. Login to the “My Account” control panel (having trouble?).
2. If your account is a Web hosting account, click Domain Name Options (this step is not necessary if you don’t have Web hosting service with us).
3. Click Edit DNS Zone.
4. Click Add New Entry.
5. Choose the CNAME option, then click Continue.
6. Enter www in the hostname field, then click Continue.
7. Enter the CNAME value Wix has provided as the “CNAME target”.
8. Leave the TTL value as the default.
9. Enter a note to yourself, such as Points to Wix in the “Optional Note” field, if you wish.
10. Click Save.

At Tiger Technologies: Point “example.com” at Wix

Some visitors might type your domain name as “example.com” instead of “www.example.com”. To handle this, Wix will provide you with a DNS “A record”.

Assuming you’re still on our DNS screen after adding the CNAME:

1. Click Add New Entry.
2. Choose the A record option, then click Continue.
3. Leave “A record for example.com” selected, then click Continue.
4. Enter the A record IP address Wix has provided.
5. Leave the TTL value as 15 minutes.
6. Enter a note to yourself, such as Points to Wix in the “Optional Note” field, if you wish.
7. Click Save.

That should be all that is needed to point your Web site at Wix. If you'd like us to add these records for you, we would be glad to; just contact us and provide a copy of both the A and CNAME record values from your Wix account dashboard.

Updating the DNS nameservers to direct your domain name to Wix

This step is only necessary if you are using the Wix DNS nameservers. If you are using the “pointing” method described above, you do not need to do this.

Once you have configured your domain at Wix as described in the steps above, you can update the nameservers through the account control panel. To do so:

• Login to our “My Account” control panel (having trouble?)
• Click Domain Name Options
• Click Manage DNS Nameservers

You'll be able to update the DNS nameservers to direct your domain name to Wix.

What about email?

Wix doesn’t provide email service, but you can still use our email service while you use Wix for your website.

Wix supports two different ways to connect your domain name with the website that you created at Wix: by using our nameservers (which Wix calls “pointing”), or by using the Wix DNS nameservers.

Most customers should use the “pointing” method. If you do that, any email service you have with us will continue to work; you don’t need to do anything extra.

However, if you use the Wix DNS nameservers, you should follow the instructions on our Wix Email Setup page to be sure it works properly.

Having trouble?

If you have any trouble, or you are uncomfortable with these instructions, you can contact us and we'll be glad to do it for you. Be sure to forward to us a copy of any setup instructions provided by Wix.