How do I verify the settings in Windows Live Mail?

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We no longer recommend Windows Live Mail.

Windows Live Mail is long obsolete. It has numerous bugs and problems, and does not work well if you also read mail on other devices like a phone.

if you're looking for a different free email program, Mozilla Thunderbird is much more reliable (and is what we use ourselves).

Since we no longer recommend using Windows Live Mail, the information below is provided only for historical reasons, and should not be used to setup new addresses.

If you’ve already set up an email account in the Windows Live mail program and you want to make sure the settings are correct, this page explains how to do so.

Before you continue, you should enter your email address (the address you want to set up in Windows Live Mail) in the box above. Entering your email address makes sure that the instructions below are correct.

1. Start Windows Live Mail.

Start the Windows Live Mail program from your Start menu.

2. Open the “Accounts” window.

In Windows Live Mail, click on Menu, Options, then Email accounts on the Toolbar.

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3. Open the account “Properties” window

Highlight your address@example.com account and click Properties.

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4. Verify the “Servers” settings

Click on the Servers tab and verify the values. The window should look like this:

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Review the settings in this window, and make changes where necessary:

  • My incoming mail server is a POP3 server (or IMAP server if you setup the account as IMAP)
  • Incoming Mail: mail.tigertech.net
  • Outgoing Mail: mail.tigertech.net
  • Email username: address@example.com (must be all lowercase)
  • Remember Password should be checked
  • Log on using clear text authentication should be selected

In the “Outgoing Mail Server” section:

Make sure that My server requires authentication is checked. Then click on the Settings button and make sure that the Use same settings as my incoming mail server option is checked, as shown here:

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Click OK to close the “Outgoing Mail Server” window and return to the account properties window.

4. Verify the “Advanced” settings

Click on the Advanced tab and verify the values. The window should look like this:

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Review the settings in this window, and make changes where necessary:

  • Outgoing Mail (SMTP): 465
  • This server requires a secure connection (SSL) should be checked
  • Incoming Mail (POP3): 995 (or 993 if IMAP)
  • This server requires a secure connection (SSL) should be checked

6. Close the “Properties” window.

When all of the settings are correct, click OK to close the Properties window.