How do I make Outlook unsubscribe from a folder that’s on the server?

Customers sometimes ask if there’s a way to make the Microsoft Outlook email program not show one of the mail folders on the server.

You can do this by “unsubscribing” from that folder:

  1. Click the Outlook Folder tab
  2. Click the IMAP Folders button
  3. Click the Query button
  4. Click the folder you want to hide, then click Unsubscribe
  5. Click OK to save the changes.

That will make Outlook hide that folder.

This screenshot shows the steps:

Unsubscribing from Outlook folders
Not seeing the “IMAP Folders” button in the Folder tab? You probably need to click the Inbox of the address in the left column to make “IMAP Folders” appear.

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