How do I view my website statistics using the AWStats program?

We include the AWStats statistics program preinstalled for all Web hosting accounts. You can use it to see how many people have viewed your website, which pages are most popular, what search phrases people use to find your site, which pages visitors came from, which countries your visitors are in, and more.

To view your statistics:

  1. Login to the “My Account” control panel (having trouble?)
  2. Click Statistics and Logs
  3. Click on the statistics link for your domain name

You can bookmark the statistics page (the page with the graphs on it) and return to it at any time without logging in to the account management control panel. (Note that your Web browser must allow "cookies" to view the statistics.) You can also allow other people to view the reports.

The statistics are updated each night between midnight and 4 AM Pacific time to include the previous day's activity.

To learn more about what the statistics actually mean, see our page explaining the difference between hits, page views and unique visitors.

Using other statistics programs

AWStats supports websites that receive up to about one million hits per day.

If you want additional or different statistics than those provided by AWStats, or if your website receives more than about one million hits per day, you can also use different statistics packages. One popular (and free) program is Google Analytics.

If you want to use a different statistics program, be sure to find out if it will provide the type of information that you want. For example, some programs that require embedding JavaScript on each HTML page are unable to show you downloads of non-HTML files, such as MP3 files. We have a page about some of the differences between AWStats and Google Analytics.

By the way, if you never use AWStats and you want to avoid the extra CPU and disk usage that comes with parsing your log files each day, or you need to disable statistics for legal/compliance reasons (such as for GDPR regulations), you can disable it by creating a file named tigertech-skip-awstats in your home directory (or asking us to do so).