Gmail

This page is showing a generic answer. To see a more specific
answer, please type your e-mail address in the box below:

If you have a Gmail account, you can use it to read e-mail from your account on our servers . There are two ways to make e-mail appear in your Gmail account:

• If you want to use Gmail exclusively, you can simply forward your e-mail to your Gmail account.
• If you want to read the same mail both in your Gmail account and elsewhere (such as on your desktop computer or our Webmail system), you should use the Gmail "mail fetcher" service to have your Gmail account pick up a copy of your e-mail.

The sections below explain more.

Note: if you currently have an e-mail address on our servers, please use the box highlighted above to specify your e-mail address. Doing so will make the instructions on this page easier to understand.

Forwarding messages to your Gmail account

This is the simplest method. Use this method if Gmail is the only place you want your mail to appear.

Simply set up a forwarding address in our control panel to forward messages to your Gmail e-mail address. That's all it takes!

Configuring Gmail to fetch your POP e-mail

You can have your Gmail account retrieve all of the address@example.com e-mail from a POP mailbox that you've created on our servers.

If you also use another mail program (such as Outlook or Outlook Express) to read your mail via the POP protocol, you must tell that program to "leave mail on the server" after the program reads it. If you don't do that, the program may delete the messages before Gmail can read them. Before continuing, make sure that you've set all other mail programs you use to leave a copy of your e-mail messages on the server for at least a short time (a day should be sufficient).

Follow these instructions to configure the "mail fetcher" feature of your Gmail account:

1. Login to your Gmail account.
2. Click Settings along the top of the page.
3. Click on Accounts.
4. In the Get mail from other accounts section, click Add another mail account. (Note: you may not see this option if you are not using a fully supported Web browser.)
5. A window will pop up asking for your e-mail address. Enter the full e-mail address of the POP mailbox you created on our servers then click Next Step.
6. The next page will ask you for your Username. Be sure to enter your full e-mail address again, just as in the prior step. Do not simply accept the default recommended by Gmail, because it does not include your full user name (including your domain name) as required by our mail servers.
7. Enter the password for your mailbox (on our servers). Remember that this password is not necessarily the same as your master account password.
8. Change the POP Server to mail.tigertech.net.
9. Decide whether you want Gmail to retrieve your mail securely:
   • For secure mail fetching, set Port to 995, and check the Always use a secure connection (SSL) when retrieving mail option.
   • For insecure mail fetching, set Port to 110, and uncheck the Always use a secure connection (SSL) when retrieving mail option.
10. Check the Leave a copy of retrieved messages on the server option.
11. Check (or uncheck) the final two options on the configuration page as desired. Leaving the boxes unchecked is usually the best choice.
12. Click Add Account.
13. If you also intend to use Gmail to send e-mail as if it came from your e-mail address on our server, then follow these steps:
    1. Select the option Yes, I want to be able to send mail as address@example.com and click Next Step.
    2. Confirm your name and email address are entered correctly and click Next Step.
    3. Click Send Verification. Gmail will send a special email message with instructions on how to verify your address. Once you have followed those instructions, you will be able to send email from your e-mail account on our server through Gmail.

After configuring Gmail with these instructions, Gmail should start to pick up the e-mail from your account with us within a few minutes.

Here are a few minor points about configuring the Gmail mail fetcher:

• Although there's usually no good reason to do so, you can configure Gmail not to retrieve your e-mail securely. To do so, remove the checkmark from the Always use a secure connection (SSL) when retrieving mail option, and set the Port equal to 110.
• It's worth noting that the Gmail Mail Fetcher support page shows an incorrect configuration because it says to check the Always use a secure connection option but fails to tell you to change the Port to 995.

Changing Gmail mail fetcher settings

Follow these instructions if you have already defined your POP mailbox within Gmail using the instructions above and need to change its settings:

1. Login to your Gmail account.
2. Click Settings along the top of the page.
3. Click on Account.
4. In the Get mail from other accounts section, click edit info for the account that you want to change. (Note: you may not see this option if you are not using a fully supported Web browser.)
5. Edit the settings:
   • Email address should be pre-set to the full e-mail address of the POP mailbox you created on our servers .
   • Set the Username to your full e-mail address, as shown in the Email address field directly above. The Username must include your full user name (including your domain name) as required by our mail servers.
   • Click Edit your password if you need to update Gmail to use a different password for retrieving your e-mail. Remember that this password is not necessarily the same as your master account password.
   • Set POP Server to mail.tigertech.net.
   • Decide whether you want Gmail to retrieve your mail securely:
     • For secure mail fetching, set Port to 995, and check the Always use a secure connection (SSL) when retrieving mail option.
     • For insecure mail fetching, set Port to 110, and uncheck the Always use a secure connection (SSL) when retrieving mail option.
   • Check the Leave a copy of retrieved messages on the server option.
   • Check (or uncheck) the final two options on the configuration page as desired. Leaving the boxes unchecked is usually the best choice.
   • Click Save Changes.
   • If you have not previously configured Gmail to be able to send e-mail from your e-mail address on our server, you will be prompted on whether you would like to be able to do so. If you would like to do so, then follow these steps:
     1. Select the option Yes, I want to be able to send mail as address@example.com and click Next Step.
     2. Confirm your name and email address are entered correctly and click Next Step.
     3. Click Send Verification. Gmail will send a special email message with instructions on how to verify your address. Once you have followed those instructions, you will be able to send email from your e-mail account on our server through Gmail.

Sending mail with Gmail

Gmail will let you send e-mail so that it looks like it is being sent "from" your account on our servers (instead of being "from" your Gmail account). However, it will be tagged with a special hidden "Sender" header which indicates that the message was actually sent from your Gmail account. If the recipient is using certain e-mail programs (such as Microsoft Outlook), your message will be displayed as coming "From: address@gmail.com on behalf of Your Name <address@example.com>".

Also, please be aware that the Gmail setup interface can be confusing. When you first add an account in the Get mail from other accounts section, you will be prompted on whether or not you want to be able to send mail as being "from" the account on our servers.

• If you choose Yes and provide the rest of the requested information, those values are stored separately from the actual e-mail account values. The account values (such as the POP mail server name and port number) are stored in the Get mail from other accounts section. The "sending mail as" values are stored in the Send mail as section.
• If you choose No and then later change your mind, you will need to click Add another email address in the Send mail as section of the Settings page.

Always be sure to click the correct edit info link in the section of settings (Send mail as or Get mail from other accounts) that you want to change.

For more details, click the Learn more link in the appropriate section of the Accounts settings page.