Very few of our customers transfer their domain names elsewhere. But if you do ever decide to do that, we want to make sure that the process goes as smoothly as possible.
This page only explains how to transfer your domain name to another company ("registrar"). It does not explain how to transfer Web hosting service. If you have Web hosting service with us, see our Web hosting transfer page before going any further.
Before you transfer your domain name, you should follow these three steps:
Your domain name may be "locked" to make sure it can't be transferred without your permission. You can login to the account management control panel and click Domain Name Locking to unlock it. (If your account has Web hosting service with us, first click Domain Name Options on the main menu to see the "Domain Name Locking" option.)
Your new domain name company will send an approval request to the administrative contact address we have on file for you. You should check that the contact address is correct and update it if necessary.
If your account uses our WHOIS privacy service, the new company will probably send the transfer approval message to an addresses ending with "@whos.tigertech.net". That's normal, and we'll forward that message to the address we have on file. If you have trouble, you can disable WHOIS privacy to make sure the new company sends messages directly to your "real" address.
Your new domain name company may ask you for an EPP transfer authorization code (also known as an authcode). You can view the code in the account management control panel by clicking Transfer Authorization Code. (Some domain names don't need a transfer authorization code; the screen will tell you if that's the case.)
After checking these three things, ask your new domain name registration company to start the domain name transfer. They'll handle the rest.
Remember that if you transfer your domain name to another company, and we have been providing either domain name alias or redirection service for you, those services will no longer work through us. You would need to arrange similar services with your new domain name registration company.