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How do I make the Webmail login screen remember my e-mail address or password?

We're often asked how to make the Webmail login screen remember an e-mail address (and possibly the password) so that you don't have to type it each time you login.

This is normally a feature of your Web browser — most browsers have a feature called "AutoComplete" or "AutoFill" that will remember the form values and fill them in the next time you visit the same screen. (You may need to click in the empty "E-Mail Address" space to get your browser to fill it in.)

The rest of this page explains how to make sure that your Web browser has this feature turned on. Choose your browser from this list:

Microsoft Internet Explorer

If you're using Microsoft Internet Explorer, you should enable "AutoComplete". These instructions are for Internet Explorer 6, although other versions should be similar. (They also apply to the SBC/AT&T Yahoo Web Browser.)

  1. Click the Tools menu, then choose Internet Options.
  2. Click the Content tab.
  3. Click the AutoComplete button. The "AutoComplete Settings" box will appear.
  4. Make sure that all four of the checkboxes are checked.
  5. Click OK to save any changes.

After step 4, it should look like this:

screen shot

With these AutoComplete settings enabled, Internet Explorer should ask you whether you want to save the username and password the next time you login.

If Internet Explorer is remembering the e-mail address but not the password, it may think that you've told it not to remember the password on that page. If so, this page explains how to force it to ask again.

Mozilla Firefox

If you're using Mozilla Firefox, you should enable "AutoFill". These instructions are for Firefox 2, although other versions should be similar:

  1. Click the Tools menu, then choose Options. (On Mac OS, click Firefox, then Preferences instead.)
  2. Click the Privacy tab.
  3. Make sure that "Remember what I enter in forms and the search bar" is checked.
  4. Click the Security tab.
  5. Make sure that "Remember passwords for sites" is checked.
  6. Click Close to close the "Preferences" window.

If this doesn't work, Firefox may think that you've asked it to never remember passwords for mail.tigertech.net. You can make it start asking again by doing this:

  1. Click the Tools menu, then choose Options. (On Mac OS, click Firefox, then Preferences instead.)
  2. Click the Security tab.
  3. Look for the "Remember passwords for sites" line, and click Exceptions next to it.
  4. If you see "mail.tigertech.net" anywhere in the list of exceptions, remove it.
  5. Close the "Don't Remember Passwords" window using the window's "close box".
  6. Click Close to close the "Preferences" window.

Safari

If you're using the Safari Web browser, you should enable "AutoFill":

  1. Click the Safari menu (on Mac OS) or the Edit menu (on Windows), then choose Preferences.
  2. Click the AutoFill tab.
  3. Make sure that "User names and passwords" is checked.

Safari should start remembering the e-mail address and password.

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Reading E-Mail in a Web Browser