If you are a Tiger Technologies customer who receives spam or "phishing" messages, and you want to report it, please use the free service at SpamCop.net.
This service reports the spam to the ISP of the spammer, which often causes the spammer's account to be shut down. This reduces spam for you and for everyone on the Internet. If everyone did this, there would be much less spam in general.
In addition, SpamCop reports the spam to the operators of several "block lists" that our spam filters use. Again, this helps you and other people — when a spammer ends up on a block list, servers all over the Internet (including ours) will reject the spammer's mail. This hurts spammers far more than any local block we could add to our own system.
If you continue to receive spam from the same sender after reporting it to SpamCop, please forward it to us — including the full headers and any HTML source code — at abuse@tigertech.net.
When you forward the spam to us, please mention that you've already reported it to SpamCop and it didn't help. We'll try to manually add it to our spam filters.
Please do use SpamCop as a first resort, though. We take spam reports seriously, but it doesn't make sense for us to manually track down and block individual spammers for our customers, when SpamCop reports can do it automatically and block spammers from sending to millions of people.
In order to tell where a message really came from, we (or SpamCop) need you to include the "full headers", which are the equivalent of Internet postmarks. The full headers include technical information that shows where the message was really sent from and how it was routed to you.
Among other information, the full headers will always include a line that starts with "Return-Path:" and two or more lines that start with "Received:", like this:
Return-Path: <someone@example.com>
Received: from hermes.tigertech.net (hermes.tigertech.net [ 10.1.2.3 ])
by bender.tigertech.net (Postfix) with ESMTP id 836AA1CD8656
for <someone@example.net>; Fri, 31 Dec 2099 23:59:59 -0800 (PST)
Received: from mail.example.com (mail.example.com [ 10.12.34.56 ])
by hermes.tigertech.net (Postfix) with ESMTP id 378A380C1AA
for <someone@example.com>; Fri, 31 Dec 2099 23:59:58 -0800 (PST)
We can't do anything without seeing these lines and the other information from the full headers, so please be sure to include them. Every e-mail message has full headers; if your e-mail program isn't showing them to you by default, the "Working to Halt Online Abuse" site explains how to view them for all common mail programs.