What does your Terms of Service mean by “pornographic content”?

Our Terms of Service prohibits “pornographic content”. We’re occasionally asked what that means.

The reason we have this rule is that some of our “family-friendly site” customers refuse to use a hosting company that hosts any pornographic sites. They’ve asked us whether we host any pornographic sites, and they’d cancel their service with us if the answer was “yes”.

Every hosting company has to choose between hosting these “family-friendly” sites and “pornographic” sites. We’ve chosen to focus on the “family-friendly” ones, so when people ask, we tell them “No, we don’t host any pornographic sites; they’re forbidden by our Terms of Service”. Since we’ve told customers that, we need to stand by it.

This raises the old question of “what is pornography?” Sometimes “pornography” is obvious — but on the other hand, we’re not prudes, and some artistic nudity or erotica is not even remotely pornographic. Unfortunately, the dividing line is nearly impossible to define in advance.

Because of that, our answer is “Well, think of a reasonable person who asked whether we host ‘porn sites’ and was told that we don’t. What would they think if they saw your site? Would they think we lied to them?”

If the answer is “yes” (or even “maybe”), we’re probably not the right hosting company for you to choose, unfortunately.