How do I use my own domain name with Wix?

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Wix.com is a service that allows you to create free Flash-based Web sites using special design tools. Some people may want to use this service as an alternative to building their own Web site by hand.

Unfortunately, Wix doesn't allow you to save the Web site you create and host it on different servers. They host the files on their servers where they can display advertisements on your site — unless you upgrade to their paid account. You will need to point your domain name at their servers if you wish to use this service.

If Wix has provided you with specific setup instructions, you should follow those instructions. Otherwise, you can use the instructions below.

Pointing both “example.com” and “www.example.com” at Wix:

Follow these instructions to point both “example.com” and “www.example.com” at Wix:

  1. Login to the “My Account” control panel (having trouble?).
  2. If your account is a Web hosting account, click Domain Name Options (this step is not necessary if you don’t have Web hosting service with us).
  3. Click Edit DNS Zone.
  4. Click Add New Entry.
  5. Choose the A record option, then click Continue.
  6. Make sure that “A record for example.com” is selected, then click Continue.
  7. Enter the IP address shown in the “Connecting Your Domain by Pointing” section of this Wix support page.
  8. Leave the TTL value as 30 minutes. You can enter an optional descriptive note if you wish.
  9. Click Save.

Now repeat steps 4-9 above, but choose “A record for a sub-level of example.com” in step 6, entering www as the “hostname/label”.

If the Wix instructions tell you to point “m.example.com” to the Wix IP address as well, then repeat steps 4-9 above, but choose “A record for a sub-level of example.com” in step 6, entering m as the “hostname/label”.

Finally, follow the Wix instructions to to complete the configuration on their end. These steps are important — if you don't configure your Wix account properly, you will receive an error when trying to visit your site.

After you make these changes, your Wix Web site should start working within 30 minutes.

Having trouble?

If you have any trouble, or you are uncomfortable with these instructions, you can contact us and we'll be glad to do it for you. Be sure to forward to us a copy of any setup instructions provided by Wix.

Wix on mobile devices

Keep in mind that sites created with Wix probably won’t work properly on mobile devices like the iPhone, iPad or BlackBerry. This is because Wix uses Flash, which isn’t available on the iPad.