Tiger Technologies Technical Support

How do I transfer a domain name to Tiger Technologies?

If you already own a domain name and you'd like to use it with our Web hosting service, visit our Web hosting with domain transfer page to order.

If you have an existing domain name that you'd like to renew without transferring your Web hosting to Tiger Technologies, we can do that, too. Our domain name only renewal page has the details.

Make sure your domain name is ready to transfer

After you sign up with us (via our home page), you'll need to approve the transfer. Our "Getting Ready for a Domain Name Transfer" page explains ways to make sure the transfer goes smoothly.

How we handle Web hosting transfers

Customers who transfer their Web hosting service to our company are understandably often concerned that we'll make changes to their existing service before they're ready to switch.

We know that it might take some time to configure your Web site and e-mail on our servers, so we never make DNS changes to "point" your Web site or e-mail at our servers until you tell us it's okay to do so.

When you signup with us, we'll:

  1. Activate your account so you can publish your files, configure your e-mail, and so on.
  2. Send you a test URL address you can use to preview your site on our servers before it "goes live".
  3. Start to transfer your domain name to our company so we can provide you with free domain name renewal. You'll need to approve the domain name transfer.

However, we won't automatically make any DNS changes to alter your existing Web site or e-mail, even after the domain name has been successfully transferred. Instead, we'll send you reminders and wait for you to tell us it's okay to "point" your Web site and e-mail at our servers.

After you tell us to make that change, most people visiting your Web site and sending you e-mail will reach our servers right away. A small number of people may still reach the old hosting company for two or three days, though, so you should leave your hosting service "active" at the old company during that overlap period — this makes sure that your visitors will be able to view your site and send you e-mail no matter which company they connect to. (You'll probably also be interested in our page explaining how to make sure you don't miss any e-mail during a transfer.)

Doing things this way ensures that, as long as your current hosting company doesn't automatically cancel your hosting service when you transfer your domain name (and they shouldn't), your services won't be touched until you're ready. It also makes sure that people will be able to access your Web site and send you e-mail during the transfer, with zero "downtime".

What if I want to do things differently?

Although the section above describes the way we normally handle hosting transfers for safety, we're flexible. Advanced users are welcome to do things differently.

If you prefer to keep your domain name registered with another company, for example, that's fine.

And some customers may prefer to update the nameservers themselves immediately after signing up with us to speed up the hosting transfer. That's also fine, and this page explains our nameserver settings.

Search


Related Topics

Getting Ready for a Domain Name Transfer

E-Mail During Transfers

Contacting Tiger Technologies

Web Hosting Without Domain Name Transfer

DNS Nameserver Update