Tiger Technologies Technical Support

How do I create subdomains?

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Every Web hosting plan we offer includes unlimited subdomains. Subdomains let you display different Web sites to visitors who use different "host names" in the Web browser address bar.

For example, if your domain name is "example.com", you could display a different Web site to people who visit "sales.example.com" and "www.example.com". Another use of subdomains is creating personal Web sites for family members, such as "robert.example.com" and "mollie.example.com".

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Creating subdomains

Our subdomain feature is easy to use: just create a new directory (folder) on your Web site, and that folder instantly becomes a subdomain.

In other words, you can create a subdomain like sales.example.com by simply creating a folder named sales on your Web site, then putting a normal index file in the folder.

You can create unlimited subdomains at no extra charge, and they start working immediately.

Make sure to name your directory so that it only contains lowercase letters, numbers and hyphens. It shouldn't contain any uppercase letters, spaces, dots, or other unusual characters. For example:

Subdomains and "www."

Using "www." in a Web browser is optional with subdomains. For example, "http://sales.example.com/" and "http://www.sales.example.com/" would show the same thing.

Subdomains and Microsoft FrontPage

If you're using Microsoft FrontPage to publish your site, some FrontPage functionality, such as guestbooks and feedback forms, will not work properly with a subdomain.

If you are using FrontPage functions such as guestbooks or feedback forms on pages within a subdomain, you can avoid this problem by using links that refer to the subdomain folder as a directory of your main site, rather than directly as a subdomain URL.

For example, if you use a FrontPage feedback form at this address:

http://sales.example.com/feedback.htm

... it won't work properly due to FrontPage limitations. However, you can create a link to the same feedback form page using this version of the address:

http://www.example.com/sales/feedback.htm

... and it will work.

Subdomains and e-mail

For advanced customers, we also support e-mail for subdomains, with the restriction that messages sent to an address @subdomain.example.com will be treated just like messages sent to the same address @example.com.

For example, if you want mail sent to "example@mail.example.com" to be handled as if that message had been sent to "example@example.com", that's possible.

To make this work, you'll need to add a DNS "MX" entry for the subdomain, pointing it to "mx.tigertech.net". (The MX priority and "time to live" don't matter.) Adding that custom DNS entry makes sure that incoming mail for the subdomain will be routed to our mail servers, and it also tells our mail system to treat the subdomain as a valid addresses. Once you do this, you can even use that subdomain address as the "from" address in outgoing mail, too.

Adding DNS entries is considered a fairly advanced task; if you prefer that we do it for you, just contact us. We'll be glad to help.

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Related Topics

Microsoft FrontPage

DNS Editing

Contacting Tiger Technologies

Using Different Names for Index Files