How do I use my own domain name with Squarespace?

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Squarespace is a service that allows you to create a website online using one of their predesigned templates.

When you publish your website to squarespace.com, it usually ends up at an address that looks something like this:

http://example.squarespace.com/

However, if you own a domain name (such as example.com) through Tiger Technologies, you can easily make your Squarespace web site appear at your domain name instead.

Squarespace calls this mapping a domain. The rest of this page explains how to do this, pointing your Web pages at Squarespace without changing any email service you may have through us (Squarespace doesn’t provide email service):

At Squarespace: Tell Squarespace about your domain name

Follow the Squarespace instructions to connect your www.example.com domain to your Squarespace site. This step is important — if you forget this, Squarespace won’t know which site to show, and will show an error message instead.

At Tiger Technologies: Point “www.example.com” at Squarespace

Follow these instructions to point “www.example.com” at Squarespace:

  1. Login to the “My Account” control panel (having trouble?).
  2. If your account is a Web hosting account, click Domain Name Options (this step is not necessary if you don’t have Web hosting service with us).
  3. Click Edit DNS Zone.
  4. Click Add New Entry.
  5. Choose the CNAME option, then click Continue.
  6. Enter www in the hostname field, then click Continue.
  7. Enter ext-cust.squarespace.com as the “CNAME target”.
  8. Leave the TTL value as 30 minutes.
  9. Enter a note to yourself, such as Points to Squarespace in the “Optional Note” field, if you wish.
  10. Click Save.

At Tiger Technologies: Point “example.com” at Squarespace

Some visitors might type your domain name as “example.com” instead of “www.example.com”. To handle this, Squarespace recommends adding DNS “A records”.

To do this, review the Squarespace page to get the correct IP address numbers they want you to use. They may tell you, for example, to use these four IP addresses (but Squarespace does change them occasionally, so check the page):

198.185.159.144
198.185.159.145
198.49.23.144
198.49.23.145

You can add each of these. Assuming you’re still on our DNS screen after adding the CNAME:

  1. Click Add New Entry.
  2. Choose the A record option, then click Continue.
  3. Leave “A record for example.com” selected, then click Continue.
  4. Enter the IP address.
  5. Leave the TTL value as 30 minutes.
  6. Enter a note to yourself, such as Points to Squarespace in the “Optional Note” field, if you wish.
  7. Click Save.

Repeat these steps for each IP address Squarespace gives you.

At Tiger Technologies: Enter verification CNAME

Squarespace will sometimes ask you to add an extra CNAME record for verification. If they tell you to do this and you don’t add it, Squarespace will show a message saying something like “This website is pending domain owner verification”.)

The CNAME is a unique value that they will provide, and you’ll have to obtain it from the Squarespace control panel. Note that it is not for www.example.com — it will be for something like “aca6zbmeplgw5sf9l6wp.example.com”, although each site’s unique hostname is different.

When you have it:

  1. Click Add New Entry.
  2. Choose the CNAME option, then click Continue.
  3. Enter the value Squarespace gave you in the hostname field (this is not “www”), then click Continue.
  4. Enter verify.squarespace.com as the “CNAME target”.
  5. Leave the TTL value as 30 minutes.
  6. Enter a note to yourself, such as Points to Squarespace in the “Optional Note” field, if you wish.
  7. Click Save.

You’re finished!

After you make these changes, your Squarespace site should start working within 30 minutes.