How do I transfer a domain name that was registered with Melbourne IT?

This page explains how to transfer a domain name from "Melbourne IT", a company that also goes by the name of "INWW" or "Internet Names World Wide". Melbourne IT frequently sells domain names through resellers; some of the steps below may require that you contact the company that sold you the domain name instead of contacting Melbourne IT directly.

(Their largest reseller is Yahoo! Domains — see our separate Yahoo! Domains page if you purchased the domain name there.)

To transfer a Melbourne IT domain name and/or Web hosting account to Tiger Technologies, just sign up for the account on our home page. You'll also want to check a few simple things at Melbourne IT to make sure the transfer goes smoothly:

Disable private registration

Melbourne IT offers a feature called "my private registration" which hides a domain's administrative contact e-mail address. This feature needs to be disabled so that we can send an e-mail to the administrative contact asking them to approve the transfer.

If the domain's WHOIS lookup shows an administrative contact e-mail like "contact@myprivateregistration.com", then private registration is currently enabled, and will need to be disabled.

According to the Melbourne IT web site, you will need to contact their customer service to disable private registration. You can use this page to contact Melbourne IT customer service.

Make sure the domain name is unlocked

Domain names that are "locked" with Melbourne IT can't be transferred. To unlock a Melbourne IT domain name:

  1. Go to http://www.melbourneit.com.au/cc/maintenance/displayLoginPage.
  2. Sign in using your domain name and Melbourne IT "registry key".
  3. If the domain name is locked, click Unlock Domain Name in the "Domain Details" section.

Make sure your e-mail address is correct

We'll need to send a transfer approval notice to the "administrative contact" e-mail address that Melbourne IT has on file for your domain name. Use the Melbourne IT control panel to make sure the e-mail address is correct:

  1. Go to http://www.melbourneit.com.au/cc/maintenance/displayLoginPage.
  2. Sign in using your domain name and Melbourne IT "registry key".
  3. Click Change Contact Details in the "Contact Details" section.
  4. Enter the correct e-mail address.
  5. At the bottom of the page, click Continue.

Know your transfer authorization code

After you sign up with us, we'll send the Melbourne IT administrative contact a message asking him or her to enter the domain name's "transfer authorization code" on our Web pages. You can get this code from the Melbourne IT control panel:

  1. Go to http://www.melbourneit.com.au/cc/maintenance/displayLoginPage.
  2. Sign in using your domain name and Melbourne IT "registry key".
  3. Click Retrieve Domain Name (authinfo) Password in the "Domain Details" section.
  4. The transfer authorization code will be displayed.

Please note that the authorization code is case-sensitive, so when you enter it on our Web page, be sure to use the same capitalization shown at Melbourne IT.