This section contains answers to common questions customers ask when getting started with a website.
If you sign up for a brand new domain name, it usually starts working in less than an hour. Transfers of existing domain names can take several days.
We handle the technical side of "hosting" your website, but we don't create the text or graphic design of the Web pages that will go on your site: the content is up to you.
You can use WordPress to create a website or blog in minutes, without needing any additional software.
To create a website without using WordPress, you'll need to design the Web pages and "publish" them onto our servers.
You can use an FTP program to publish your website files if you aren't using WordPress.
Explains how to avoid common mistakes when creating a site.
This article explains how to use a free Web design program called “Kompozer” to create Web pages.
In some cases, we can transfer your existing Web pages.
When you change a Web page, the change takes effect immediately. However, you may need to clear your Web browser's cache to see it.
As long as your video or audio file doesn't require a special "streaming media server", it will work with our servers.
Our servers support Macromedia Flash and Shockwave. Of course, you do need to make sure that your visitors have the appropriate plug-in.
Learn how to use shopping carts and accept credit cards on your website.
Explains how you can view statistics about the visitors to your website.
You can give your website a special icon that (usually) appears in the visitor's address bar and bookmarks.
Subdomains allow you to access your site using names like "sales.example.com", as well as "www.example.com". You can create unlimited subdomains at no extra charge.
We support scripts written in Perl and PHP. That means you can use a wide variety of scripts written by other people, or create scripts yourself.
Our servers support Apache .htaccess files and mod_rewrite. Advanced users can add password protection to Web pages, control MIME types, change "404 Not Found" messages, deny pages to certain IP addresses, and more.
Our servers support Apache Server Side Includes (SSI).
Our Web server software does not treat URLs as being case sensitive. In other words, URLs pointing to "mypage.html" and "MyPage.html" will both work.