Is Tiger Technologies "Geek Certified"?

Tiger Technologies has met the high standards necessary to be awarded a level one certification by the "Geek Certified" team. Geek Certified is an independent organization that "promotes honesty, integrity, and trust in the Web hosting industry" by evaluating companies to make sure they meet high standards.

A level one certification means that Geek Certified has independently verified the following:

1. Response time: Tiger Technologies assists customers in 5 hours or less (usually much less, we might add).
2. Knowledgeable staff: Tiger Technologies staff have "a thorough understanding of industry terms and standards", are "direct and clear when answering questions", and "demonstrate professionalism".
3. Automated systems: Tiger Technologies uses tracking systems to handle customer support requests, ensuring nothing falls through the cracks.
4. Support mediums: Tiger Technologies gives you more than one contact method. For example, in the unlikely event that you sent an e-mail message but didn't receive a timely response, you can call instead, and a real person will answer the phone. You won't ever feel like you have no way to reach the company.
5. Detailed Web site: The Tiger Technologies Web site is "easily accessible and informative".
6. Company appearance: Tiger Technologies' image is professional and "demonstrates effort on behalf of the company".

The Geek Certified "Host's Pledge"

Tiger Technologies also abides by the "host's pledge" at Geek Certified. We pledge to:

1. Tell clients nothing but the truth.
2. Make customer satisfaction our number one goal.
3. Provide customer support to the best of our abilities.
4. Not falsify statistics, testimonials, or post copyrighted material from other Web sites.
5. Respect clients who wish to terminate their service, and always be courteous to past and current clients.
6. Actively seek to improve the quality of our service.
7. Try to give back to the community in any way we can.
8. Act with professionalism and always be realistic in our business practices.
9. Provide our services as advertised.
10. Follow the law, and abide by all applicable national and international laws.