Advanced E-Mail Questions
This section answers other e-mail questions, such as questions about IMAP support, creating mailing lists and using autoresponders.
Our servers support the newer IMAP mail protocol for reading e-mail.
The autoresponder can send an automatic reply to each message that arrives.
Explains how to make sure you don't miss any e-mail when you transfer a domain name.
Our Web hosting accounts include the powerful Mailman mailing list software, which can be used to create group discussion lists or announcement-only lists.
Our e-mail servers allow messages up to 40 MB in size, but it's a good idea to keep them below 7 MB.
We don't place individual limits on mailbox size.
Explains why you might receive multiple copies of incoming e-mail messages.
You can make e-mail for two different addresses go to the same mailbox. Just create a normal mailbox for one of the addresses and a forwarding address for the other.
You can add the same address as both a "Mailbox" and a "Forwarding Address".
You can direct mail received via the catch-all address into a mailbox.
To avoid problems, don’t set your mail program to check for new mail more often than once a minute.
You can reject messages sent to certain e-mail addresses.
You can block mail using either our blacklist or your mail program.
Explains how to use IMAP to copy messages.
We don’t delete unread mail, but we may archive more than 25,000 unread messages in a mailbox.
Scripts that run on the server should use the Sendmail program to send e-mail.
Advanced users can deliver their e-mail via Unix .forward files.
Explains where mail is stored for each mailbox, including exact paths.
If you suddenly start having trouble sending mail, this article explains how to fix the problem.
Explains how you can test whether your computer is able to connect to our mail servers and solve any problems.
Unreadable "Winmail.dat" attachments are caused by a setting in Microsoft Outlook.
We can help you archive old mail into folders if it gets overwhelming.
We don't allow this — it's nether secure nor reliable.
Some anti-virus or anti-spam programs can change the incoming and outgoing mail server settings.
In a small number of cases, mail forwarding may not work due to anti-spam technology called "SPF". Using mailboxes avoids the problem.
Deleting an account can affect previously downloaded mail on an iPhone, iPad or iPod touch, or in the Apple Mail and Thunderbird programs.
Do not use AOL's "Report Spam" button for forwarded e-mail, because it reports your own address as a "spammer".
We don't block spam arriving via Yahoo Groups lists, because Yahoo will unsubscribe you if we do.
Gmail will discard any message from and to the same gmail.com address if it goes through another network (including ours).
AOL will reject any message from and to the same aol.com address if it goes through another network (including ours).