How do I set up an Android-based phone?
This page explains how to set up an Android-based phone to send and receive e-mail. (You must have first created the mailbox on our servers.)
The pictures and instructions below are for Android versions 2.1 and 2.2, but other versions should be similar.
Please note that the Motorola Droid X phone uses a custom e-mail client that looks different than the pictures below. The settings are still the same and we have tried to add special instructions where applicable.
1. Go to the mail setup screen.
From the applications menu, select Email.
If you have a previous e-mail account created, press Menu, then Add account.
(Instead of the Email application, some Droid phones use the My Accounts application for setting up e-mail accounts.)
2. Enter your e-mail address and password.
- Your e-mail address: Your e-mail address
- Password: Your e-mail password
Press Manual setup in the bottom left hand corner to continue.
3. Select the type of account.
For these instructions, we will be setting up a IMAP account using TLS. Select IMAP account from the account type menu shown below.
4. Incoming server settings.
Type the following for "Incoming server settings":
- Username: Your e-mail address
- Password: Your e-mail password
- IMAP server: mail.tigertech.net
- Port: 143
- Security type: TLS
- IMAP path prefix: Leave this blank
The screen should look similar to this:
(Instead of "Security type", some Droid phones have checkboxes marked "Use secure connection" and "Verify Certificate". Make sure both boxes are unchecked.)
When finished, press Next on the bottom of the screen.
5. Outgoing server settings.
Type the following for "Outgoing server settings":
- SMTP server: mail.tigertech.net
- Port: 587
- Security type: TLS
- Require sign-in: Make sure this is checked (see screenshot below)
- Username: Your e-mail address
- Password: Your e-mail password
(Instead of "Security type", some Droid phones have checkboxes marked "Use secure connection" and "Verify Certificate". Make sure both boxes are unchecked.)
Then press Next on the bottom of the screen.
Some things to bear in mind:
- The "Username" in both sections must be all lowercase.
- The "SMTP" user name and password are required, not optional. You need to enter your user name and password if you want to send mail.
- It's correct for the "IMAP server" and "SMTP server" settings to be identical (except for the port number).
- The passwords you enter here must be the e-mail mailbox password (which is not necessarily the same as your master account password).
6. Account options.
The following screen lets you choose the frequency at which your phone checks for e-mail and other options. You can update these at your preference or leave the defaults:
7. Account name.
Enter in an account name, which your phone will use to describe this account. We recommend entering your e-mail address.
Then enter your name. "Your Name" is the name that other people will see when you send them e-mail. It should usually be your real name, such as Jane Smith. Enter the name you want other people to see when you send them e-mail.
Once finished, press Done on the bottom of the screen.
Setup is complete!
You're finished! Try sending yourself a test e-mail message to make sure it works.
